Relaxation Anytime, Anywhere
Are you constantly battling tension in your neck, back, or shoulders? The 16-Ball Heated Kneading Massager Pillow is here to provide instant relief wherever you are. With a compact, ergonomic design, this massager mimics the motions of a professional massage therapist, targeting sore muscles with powerful kneading action. Whether you’re at home, in the office, or even in your car, this versatile massager offers a deep, satisfying massage to melt away stress and ease muscle fatigue.
Features That Stand Out
- 16 Massage Balls: Provides an effective kneading experience that simulates real hands for a deep-tissue massage.
- Heating Function: Enhances the massage with soothing heat, penetrating deep into muscles to increase relaxation and improve blood circulation.
- Smart Controls: Includes 6 buttons to customize your massage: On/Off, Direction, Speed, Heating, Energy Saving, and Smart Mode.
- Three Massage Modes: Automatically switches between different directions and strengths, simulating a full-body massage experience.
- Ergonomic Design: Curved to perfectly match the contours of your body, ensuring a comfortable and effective massage session.
- Overheat Protection & Auto Shut-Off: Safety features include automatic power-off after 15 minutes of use to prevent overheating and ensure a worry-free massage.
- Silent Motor: Quiet yet powerful motor ensures a peaceful experience without disrupting your surroundings.
- Skin-Friendly Materials: Made with breathable, easy-to-clean PU leather for lasting comfort and durability.
The Perfect Solution for Tired Muscles
Whether you’re sitting at your desk all day or in need of some post-workout recovery, this massager is your go-to solution for total body relaxation. It’s designed for daily use, with specific focus areas including your neck, shoulders, lower back, waist, calves, and more. The smart design and multiple modes allow you to customize each session to suit your needs, helping to relieve pressure, ease muscle tension, and even promote better sleep.
Why Choose This Massage Pillow?
- Deep kneading massage helps relax muscles and improve circulation.
- Portable and easy to use in the car, at home, or in the office.
- Soothing heat function enhances relaxation and speeds up recovery.
- Perfect ergonomic design to match the contours of your body.
- Safety features for peace of mind during your massage.
- An ideal gift for anyone looking to relieve stress and tension.
Take Your Relaxation to the Next Level
Don’t let stress or muscle tension keep you from living your best life. The 16-Ball Heated Kneading Massager Pillow offers everything you need to relax and rejuvenate, no matter where you are.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Marvelion (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://natavia.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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